Effective date: November 6, 2026
Shield Rock Risk LLC (“Shield Rock Risk,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and disclose information when you contact our agency, request insurance services, use our website, or participate in our text messaging program.
We collect information you provide, including your name, mailing address, email address, phone number, insurance inquiries, policy information, documents, and communications with our agency. When needed to quote or service insurance, we may also collect information about drivers, vehicles, property, businesses, and other insurance-related matters.
Our website and service providers may collect technical information such as IP address, browser type, and website activity. For text messaging, we collect your mobile number, messaging preferences, consent records, message content, and delivery information.
We use information to respond to inquiries, prepare insurance quotes, assist with applications, service policies, request documents, communicate about renewals and appointments, maintain agency records, protect our systems, and meet applicable obligations.
Where appropriate and permitted, we disclose insurance-related information to insurance companies, underwriting partners, and service providers as needed to obtain quotes, service insurance, operate our agency, or comply with legal requirements.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, buy, rent, or exchange text messaging opt-in data or consent. The information-sharing categories described elsewhere in this policy exclude text messaging originator opt-in data and consent. We do not share that information with third parties for their independent use.
Service providers that deliver and support our text messaging program may process mobile numbers, messages, and consent records solely on our behalf to operate the program, subject to confidentiality and use restrictions.
You may contact us to request access to or correction of your information, subject to applicable requirements and record-retention obligations.
Reply STOP to unsubscribe from text messages. Reply HELP for assistance. You may continue to contact our agency by phone or email after opting out of texts.
We use reasonable administrative, technical, and physical safeguards to protect information. No transmission or storage method is completely secure. We retain information as needed to provide services, maintain records, resolve disputes, and satisfy applicable obligations.
Our website may link to third-party websites. Their privacy policies govern information collected through those websites.
We may update this policy by posting a revised version with a new effective date.
Shield Rock Risk LLC
Phone: 602-848-4454
Email: scott@shieldrockrisk.com